FREQUENTLY ASKED QUESTIONS
Our Kimmage clinic is where we hold all our stock and product ranges and hold appointments. We have private fitting rooms and 2-3 advisers available so it's definitely worth the trip.
We are more than happy to email detailed directions and parking options if needed.We operate by appointment only.
Call 01 4926829 or email info@roches to book.
When patients cannot come to Kimmage, we can fit them in Hospital or at Home where possible.
In order to do a good fitting off site, we require photos of the patients hair and a good detailed description of their hair.
Patients can fill in this Patient outcall form which can be emailed back to us or fill in this patient contact form and we will ring the patient directly ourselves and arrange a suitable time to visit.
Patient Outcall Request >
Patient Contact Form >
Payment Options for Patients
We don’t ever let a person go without a wig or prosthesis due to finance or HSE delays. There is always a way. Below are a few of our options …
We give out hair loss and mastectomy products once patients have a valid medical card. We do not require patients to wait the 2-9 months untill the HSE pay us.
Payment plans: we are happy to offer payment plans over a 6 month period to private patients or those medical card holders paying a balance.
We offer discounts for those struggling financially and do our best to source less expensive options for them.
We link in with the Marie Keating Comfort Fund, Various Hospital Social Work Departments, Irish Cancer Society, local Cancer Support Groups and The Little Princess Trust for children. We also have our very own Hardship Fund at Roches to support those struggling financially.
We regularly advocate to the HSE offices on behalf of individual patients and in general